FAQ

It is moving forward with a steady pace towards an even more glorious future!

Q6: How is logistics damage handled?
Time : Aug 11 2025
Full Risk Coverage:
Full loading video recording + third-party loading inspection report (SGS/BV)
Cargo insurance covered by Allianz Ocean/Land Transport Insurance (110% coverage)
If damage is discovered upon unpacking upon arrival: Claim within 48 hours based on video footage